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DTEND;TZID=America/Chicago:20240725T140000
DTSTAMP:20260417T125129
CREATED:20240705T181442Z
LAST-MODIFIED:20240710T144648Z
UID:10000568-1721912400-1721916000@mypowerhouse.group
SUMMARY:Zapier 101: Automate Your Workflow with Ease
DESCRIPTION:Register Now \nAre you curious about automation? In this webinar\, we will introduce you to the powerful automation tool\, Zapier\, and its integration with ServiceTitan. This session is perfect for beginners who want to learn about the tool and the possibilities for automating repetitive tasks and streamline their workflows. We will cover the essential features of Zapier\, demonstrate how to create Zaps\, and show you how to integrate them with ServiceTitan to enhance your business operations. Whether you want to save time or boost efficiency\, this webinar will equip you with the tools and knowledge to get started. \nSpeaker: Pam Duffy\, COO\, Powerhouse Consulting Group\nPam Duffy\, P.E.\, is the co-founder and COO of Powerhouse Consulting Group\, specializing in consulting and coaching services on software platforms for the trades. With 15 years of industry experience\, Pam is a ServiceTitan Certified Coach and a Zapier Certified Expert. \nKey Takeaways:\n\nUnderstand the basic functionalities of Zapier.\nLearn how to create Zaps.\nDiscover the benefits of integrating Zapier with ServiceTitan.\nGain tips and tricks for automating routine tasks.\nImprove overall business efficiency through automation.\n\nRegistration Link: https://www.servicetitan.com/webinar/july-2024-back-2-basics-zapier-101\nWant to build a Zap with an expert at your side? Check out our Build-a-Zap learning lab on August 8th! \n 
URL:https://mypowerhouse.group/event/zapier-101-automate-your-workflow-with-ease/
CATEGORIES:Virtual
ATTACH;FMTTYPE=image/png:https://mypowerhouse.group/wp-content/uploads/2024/07/Zapier-101-ServiceTitan-Webinar.png
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240620T120000
DTEND;TZID=America/Chicago:20240620T133000
DTSTAMP:20260417T125129
CREATED:20240521T175240Z
LAST-MODIFIED:20250507T152132Z
UID:10000557-1718884800-1718890200@mypowerhouse.group
SUMMARY:Virtual Learning Lab: ServiceTitan Automated Refund & Buy Down
DESCRIPTION:Join our upcoming Hands-On Training Lab\, this session is designed for your accounting team looking to streamline their processes. Learn how to implement and manage automated refunds and buy downs within ServiceTitan. \nDuring this immersive training lab session\, we will cover the following topics: \n\nCreation of necessary GL Accounts\nCreation of necessary Payment types\nCreation of necessary Pricebook Services/Materials\nImplementing Automated Refund\nImplementation of Buy Down\nExporting Refund & Buy Down transactions\nPCG Best Practices\n\nhttps://mypowerhouse.group/wp-content/uploads/2024/05/2024-06-11-Learning-Lab.mp4\nThis training lab is geared to all Accountants\, Controllers or anyone responsible or interested in these financial processes\n \n🖥️  This is a Virtual Event. A Zoom Link will be provided to attendees 24 hours prior to the event. \n  \n🚨 Pre-requisite for this lab: \n\nNA\n\nRecommended pre-work for this lab: \n\nPermissions\n\nAccess Settings\nAdd Adjustment Invoice\nDelete adjustment invoice\nEdit general ledger accounts\nView/Create/Post/Unpost Batches\nBypass Invoice/Bypass posted batches\nEdit Payment type\nCreate payment refund\nRefund integrated payments\nEdit service\nEdit Material\nView pricebook\n\n\n\nIf you have questions about the pre-requisites or pre-work\, email us at training@mypowerhouse.group! \n  \n\nWhat is a Hands-On Learning Lab?\nAre you the type of person that learns by doing? If so\, you’re not alone! When it comes to ServiceTitan training\, we know from experience that workflows start to stick when you are practicing and implementing yourself. That’s why we created hands-on learning labs\, an interactive training sessions designed to help you optimize your ServiceTitan account with real-time guidance from our expert consultant and lead trainer\, Rosario Garcia. \nDuring our learning lab\, you’ll be implementing a specific feature or workflow LIVE inside your ServiceTitan account. By the end of the session\, you’ll have the feature set up and ready to use! \nHere’s a glimpse of what to expect: \n✨ Hands-On Experience: Dive into 90 minutes of practical implementation\, where you’ll work side-by-side with Rosario to optimize features directly within your ServiceTitan account. \n👥 Intimate Group Setting: Our small-group format ensures personalized interaction and dedicated attention to your specific questions\, making your learning experience truly tailored to your needs. \n🌟 Expert Guidance: Learn from the best! Rosario\, a seasoned ServiceTitan power user with extensive experience across various companies\, will be your guide throughout the session. \n📝 Comprehensive Worksheets: Take home a step-by-step worksheet to ensure you retain and apply what you’ve learned long after the lab is over. \n🏆 Finish Strong: Leave the lab with a sense of accomplishment\, having successfully implemented the new feature in your ServiceTitan account. \n\nWhat Previous Learning Lab Attendees Had to Say:\n\n100% of attendees were satisfied with their experience.\n100% of attendees said their expectations were met.\n100% of attendees would recommend a Learning Lab to others.\n\nThe small group format was so nice! Thank you! \n\nCost to Attend\nThis Hands-On Learning Labs is a paid learning opportunity. Grab a ticket to join our webinar and get to learning! Are you an active PCG client? Reach out to your consultant to take advantage of your discount for this session!
URL:https://mypowerhouse.group/event/virtual-learning-lab-automated-refund-and-buy-down/
CATEGORIES:Virtual
ATTACH;FMTTYPE=image/png:https://mypowerhouse.group/wp-content/uploads/2024/05/62024-Accounting-Automated-Refund-Buy-Down.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240530T120000
DTEND;TZID=America/Chicago:20240530T140000
DTSTAMP:20260417T125129
CREATED:20240503T161702Z
LAST-MODIFIED:20240522T130209Z
UID:10000543-1717070400-1717077600@mypowerhouse.group
SUMMARY:Virtual Learning Lab: Optimizing Call Center Operations
DESCRIPTION:Are your CSRs ready for the summer season? \nEnsuring proper call booking practices and workflows are followed is essential for maintaining accurate information and optimizing operations in a call center. By leveraging ServiceTitan tools effectively\, you can ensure that calls are booked accurately\, marketing data is tracked efficiently\, and overall call center performance is optimized. \nThis training lab is geared to all Call Center and/or Office Managers\, CSRs and Dispatchers. \n🖥️  This is a Virtual Event. A Zoom Link will be provided to attendees 24 hours prior to the event. \nTopics \n\nAnswering calls\nGathering & entering Information\nJob Booking\nCustomer Communications\nCustomer Relocation\nMembership Recurring Service Visits\nSold Estimate Follow-up\nClassifying Calls for accurate marketing tracking\n\n🚨 Pre-requisites for this lab: \n\nYour phones must be integrated with ServiceTitan. \n\nRecommended pre-work for this lab: \n\nHold/Cancel Reasons configured\nDispatch Alerts configured\nST Permissions required for attendees: \n\nView Alerts\nEdit Customer membership\nAccess dismiss button on recurring service events page\nSell or renew membership from customer or location\nView customer Chats\nAllow full access to customer chats\nSend Message\nReclassify Call\nDetach call\nListen to call recording\nOutbound Call\nView Customer/edit Customer\nView Estimate\nSell/unsell estimate\nBook/View/edit job\nHold/cancel/recall job\nView Location/edit Location\nRun search\nTask Management \nView/edit saved estimates\n\n\n\nIf you have questions about the pre-requisites or pre-work\, email us at training@mypowerhouse.group! \n  \n\nWhat is a Hands-On Learning Lab?\nAre you the type of person that learns by doing? If so\, you’re not alone! When it comes to ServiceTitan training\, we know from experience that workflows start to stick when you are practicing and implementing yourself. That’s why we created hands-on learning labs\, an interactive training sessions designed to help you optimize your ServiceTitan account with real-time guidance from our expert consultant and lead trainer\, Rosario Garcia. \nDuring our learning lab\, you’ll be implementing a specific feature or workflow LIVE inside your ServiceTitan account. By the end of the session\, you’ll have the feature set up and ready to use! \nHere’s a glimpse of what to expect: \n✨ Hands-On Experience: Dive into 90 minutes of practical implementation\, where you’ll work side-by-side with Rosario to optimize features directly within your ServiceTitan account. \n👥 Intimate Group Setting: Our small-group format ensures personalized interaction and dedicated attention to your specific questions\, making your learning experience truly tailored to your needs. \n🌟 Expert Guidance: Learn from the best! Rosario\, a seasoned ServiceTitan power user with extensive experience across various companies\, will be your guide throughout the session. \n📝 Comprehensive Worksheets: Take home a step-by-step worksheet to ensure you retain and apply what you’ve learned long after the lab is over. \n🏆 Finish Strong: Leave the lab with a sense of accomplishment\, having successfully implemented the new feature in your ServiceTitan account. \n\nWhat Previous Learning Lab Attendees Had to Say:\n\n100% of attendees were satisfied with their experience.\n100% of attendees said their expectations were met.\n100% of attendees would recommend a Learning Lab to others.\n\nThe small group format was so nice! Thank you! \n\nCost to Attend\nThis Hands-On Learning Labs is a paid learning opportunity. Active PCG Clients may register below\, and your attendance will be added to your account with us. Contact your Consultant for more details on the special rate available to you. Not a PCG Client? Grab a General Public ticket to join our webinar and get to learning!
URL:https://mypowerhouse.group/event/virtual-learning-lab-optimizing-call-center-operations/
CATEGORIES:Virtual
ATTACH;FMTTYPE=image/png:https://mypowerhouse.group/wp-content/uploads/2024/05/Website-Event-Graphic-169-Aspect-Ratio.png
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240509T120000
DTEND;TZID=America/Chicago:20240509T133000
DTSTAMP:20260417T125129
CREATED:20240402T173057Z
LAST-MODIFIED:20250507T152248Z
UID:10000534-1715256000-1715261400@mypowerhouse.group
SUMMARY:Virtual Learning Lab: Adjustable Capacity Planning (ACP) & Schedule Assistant in ServiceTitan
DESCRIPTION:Join our upcoming Hand-on Training lab\, where we’ll be showcasing the powerful capabilities of Adjustable Capacity Planning (ACP) and Schedule Assistant tools. Learn how ACP provides real-time data on technician capacity\, empowering CSRs to make informed decisions when booking jobs\, thereby maximizing resource utilization. \nDiscover how the Schedule Assistant tool enhances efficiency by suggesting optimal technicians for jobs while minimizing drive time and streamlining operations. By combining ACP and Scheduler Assistant\, businesses can automate scheduling processes\, optimize resource allocation\, and reduce downtime\, ultimately boosting productivity and profitability. \nDon’t miss out on this opportunity to revolutionize your service-oriented business operations. Register now to reserve your spot at the ACP & Schedule Assistant for CSR/Dispatchers Training Lab! \n🖥️  This is a Virtual Event. A Zoom Link will be provided to attendees 24 hours prior to the event. \n  \n🚨 Pre-requisites for this lab: \n\nYou must have Capacity Planning & Schedule Assistant enabled in your account.\n\nRecommended pre-work for this lab: \n\nBusiness hours & Arrival Windows\nTechnician Shifts\nVerified Technicians addresses\nJob types & Skills\n\nIf you have questions about the pre-requisites or pre-work\, email us at training@mypowerhouse.group! \n  \n\nWhat is a Hands-On Learning Lab?\nAre you the type of person that learns by doing? If so\, you’re not alone! When it comes to ServiceTitan training\, we know from experience that workflows start to stick when you are practicing and implementing yourself. That’s why we created hands-on learning labs\, an interactive training sessions designed to help you optimize your ServiceTitan account with real-time guidance from our expert consultant and lead trainer\, Rosario Garcia. \nDuring our learning lab\, you’ll be implementing a specific feature or workflow LIVE inside your ServiceTitan account. By the end of the session\, you’ll have the feature set up and ready to use! \nHere’s a glimpse of what to expect: \n✨ Hands-On Experience: Dive into 90 minutes of practical implementation\, where you’ll work side-by-side with Rosario to optimize features directly within your ServiceTitan account. \n👥 Intimate Group Setting: Our small-group format ensures personalized interaction and dedicated attention to your specific questions\, making your learning experience truly tailored to your needs. \n🌟 Expert Guidance: Learn from the best! Rosario\, a seasoned ServiceTitan power user with extensive experience across various companies\, will be your guide throughout the session. \n📝 Comprehensive Worksheets: Take home a step-by-step worksheet to ensure you retain and apply what you’ve learned long after the lab is over. \n🏆 Finish Strong: Leave the lab with a sense of accomplishment\, having successfully implemented the new feature in your ServiceTitan account. \n  \nWhat Previous Learning Lab Attendees Had to Say:\n\n100% of attendees were satisfied with their experience.\n100% of attendees said their expectations were met.\n100% of attendees would recommend a Learning Lab to others.\n\nThe small group format was so nice! Thank you! \n  \nCost to Attend\nThis Hands-On Learning Labs is a paid learning opportunity. Active PCG Clients may register below\, and your attendance will be added to your account with us. Contact your Consultant for more details on the special rate available to you. Not a PCG Client? Grab a General Public ticket to join our webinar and get to learning!
URL:https://mypowerhouse.group/event/virtual-learning-lab-adjustable-capacity-planning-acp-schedule-assistant-in-servicetitan/
CATEGORIES:Virtual
ATTACH;FMTTYPE=image/png:https://mypowerhouse.group/wp-content/uploads/2024/04/ACP-Schedule-Assistant-for-CSR-Dispatcher-1-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240423T120000
DTEND;TZID=America/Chicago:20240423T133000
DTSTAMP:20260417T125129
CREATED:20240321T145636Z
LAST-MODIFIED:20250507T152214Z
UID:10000533-1713873600-1713879000@mypowerhouse.group
SUMMARY:Virtual Learning Lab: Managing Memberships in ServiceTitan
DESCRIPTION:Join our upcoming Hands-on Training Lab\, where we are talking all things ServiceTitan MEMBERSHIPS! \nManaging memberships in ServiceTitan is a crucial skill for office staff. Done correctly\, memberships will boost your customer base\, drive revenue\, and create a steady technician schedule even during slow seasons. \nWhat if you could tap into a seasoned ServiceTitan professional to teach your team everything they need to know about managing ServiceTitan memberships? Sign your team up for our webinar on Tuesday\, April 23 where we’ll be sharing our top tips on navigating memberships in ServiceTitan. \nTopics will include: \n\nMembership Management Strategies: Learn effective techniques to manage memberships and enhance customer retention.\nTools: Explore the latest tools that can streamline membership processes and improve customer experiences.\nCSR Incentives: Discover creative ways to motivate customer service representatives and drive member engagement.\nRecurring Services: Implementing successful recurring service models for a consistent flow of revenue.\nLoyalty Programs: Establishing loyalty programs to reward and retain your valued customers.\n\nDon’t miss out on this opportunity to maximize your operational efficiency. Register now to reserve your spot! \n🖥️ This is a Virtual Event. A Zoom Link will be provided to attendees 24 hours prior to the event.  \n  \n🚨Pre-requisites for this lab: \n\nThis training lab is best suited for companies that already have memberships live in their account.\n\nRecommended pre-work for this lab: \n\nWhat questions do you have about memberships? Make a list and bring it to our webinar!\n\nIf you have questions about the pre-requisites or pre-work\, email us at training@mypowerhouse.group! \n  \n\nWhat is a Hands-On Learning Lab?\nAre you the type of person that learns by doing? If so\, you’re not alone! When it comes to ServiceTitan training\, we know from experience that workflows start to stick when you are practicing and implementing yourself. That’s why we created hands-on learning labs\, an interactive training sessions designed to help you optimize your ServiceTitan account with real-time guidance from our expert consultant and lead trainer\, Rosario Garcia. \nDuring our learning lab\, you’ll be implementing a specific feature or workflow LIVE inside your ServiceTitan account. By the end of the session\, you’ll have the feature set up and ready to use! \nHere’s a glimpse of what to expect: \n✨ Hands-On Experience: Dive into 90 minutes of practical implementation\, where you’ll work side-by-side with Rosario to optimize features directly within your ServiceTitan account. \n👥 Intimate Group Setting: Our small-group format ensures personalized interaction and dedicated attention to your specific questions\, making your learning experience truly tailored to your needs. \n🌟 Expert Guidance: Learn from the best! Rosario\, a seasoned ServiceTitan power user with extensive experience across various companies\, will be your guide throughout the session. \n📝 Comprehensive Worksheets: Take home a step-by-step worksheet to ensure you retain and apply what you’ve learned long after the lab is over. \n🏆 Finish Strong: Leave the lab with a sense of accomplishment\, having successfully implemented the new feature in your ServiceTitan account. \n  \nWhat Previous Learning Lab Attendees Had to Say:\n\n100% of attendees were satisfied with their experience.\n100% of attendees said their expectations were met.\n100% of attendees would recommend a Learning Lab to others.\n\nThe small group format was so nice! Thank you! \n 
URL:https://mypowerhouse.group/event/virtual-learning-lab-managing-memberships-in-servicetitan/
CATEGORIES:Virtual
ATTACH;FMTTYPE=image/png:https://mypowerhouse.group/wp-content/uploads/2024/03/Training-Labs-Social-Posts-169-Aspect-Ratio.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240417T120000
DTEND;TZID=America/Chicago:20240417T130000
DTSTAMP:20260417T125129
CREATED:20240411T185436Z
LAST-MODIFIED:20240411T185436Z
UID:10000535-1713355200-1713358800@mypowerhouse.group
SUMMARY:5 Daily Habits to Help Drive Performance using FieldEdge
DESCRIPTION:Join us for this FREE session on 5 daily habits to supercharge your FieldEdge usage! \n🔍 Are you A.W.A.R.E. of what is going on in your software? \n🤔 Are you having a hard time trusting your Reports? \n✔️ Would you like to learn how to close on the first Monday of the Month? \nDawn and Briana will show you how to drive the performance of your company by leveraging FieldEdge. From work orders and service agreements to timesheets\, invoicing and estimate follow-ups. If you’re using FieldEdge\, you won’t want to miss this! 🎟️ Secure your spot NOW
URL:https://mypowerhouse.group/event/5-daily-habits-to-help-drive-performance-using-fieldedge/
CATEGORIES:In-Person
ATTACH;FMTTYPE=image/png:https://mypowerhouse.group/wp-content/uploads/2024/04/5Daily-1920x1080-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240327
DTEND;VALUE=DATE:20240329
DTSTAMP:20260417T125129
CREATED:20240131T181959Z
LAST-MODIFIED:20240306T152600Z
UID:10000001-1711497600-1711670399@mypowerhouse.group
SUMMARY:Marketing For the Trades hosted by ServiceTitan
DESCRIPTION:Gear up for an electrifying experience at the Marketing For The Trades Summit hosted by ServiceTitan\, where Pam Duffy will be unleashing her marketing prowess! 🔥 \n  \nThis in-person event is two action-packed days on March 27-28\, 2024\, filled with interactive learning\, hands-on insights\, and networking with industry titans and fellow contractors. 🌐💼 This isn’t your average event – it’s a rendezvous of marketing trailblazers! \n🎟️ Secure your spot NOW
URL:https://mypowerhouse.group/event/marketing-for-the-trades/
LOCATION:Renaissance Arts District\, 700 Tchoupitoulas Street\, New Orleans\, LA\, LA 70130\, United States
CATEGORIES:In-Person
ATTACH;FMTTYPE=image/png:https://mypowerhouse.group/wp-content/uploads/2024/01/ServiceTitan-MarketingSummit-Social-Instagram.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Pacific/Auckland:20240321T120000
DTEND;TZID=Pacific/Auckland:20240321T133000
DTSTAMP:20260417T125129
CREATED:20240229T122642Z
LAST-MODIFIED:20250507T152402Z
UID:10000206-1711022400-1711027800@mypowerhouse.group
SUMMARY:Virtual Learning Lab: Dynamic Pricing Rules for ServiceTitan Pricebook
DESCRIPTION:Join our upcoming Hands-on Training Lab\, where we’ll delve into the strategies for setting up Dynamic Pricing in the ServiceTitan Pricebook for flat-rate services.  This engaging session will explore various factors such as after-hours jobs\, add-ons\, membership discounts\, and other relevant considerations to help you compute prices effectively and optimize margins. \nDuring the training lab\, you’ll gain practical insights and techniques for implementing dynamic pricing strategies in your business. We’ll cover industry best practices and provide real-world examples to help you understand how dynamic pricing can benefit your organization. \nDon’t miss out on this opportunity to learn how to maximize your profits and stay competitive in today’s market. Register now to reserve your spot at the Dynamic Pricing Training Lab! \n🖥️ This is a Virtual Event. A Zoom Link will be provided to attendees 24 hours prior to the event.  \n  \n🚨Pre-requisites for this lab: \n\nYou must have Pricing Builder enabled in your account.\n\nRecommended pre-work for this lab: \n\nServices set up with Sold Hours\nMaterials or Equipment linked to Services\nMaterials cost loaded\nEquipment cost loaded\n\nIf you have questions about the pre-requisites or pre-work\, email us at training@mypowerhouse.group! \n  \n\n\nWhat is a Hands-On Learning Lab?\nAre you the type of person that learns by doing? If so\, you’re not alone! When it comes to ServiceTitan training\, we know from experience that workflows start to stick when you are practicing and implementing yourself. That’s why we created hands-on learning labs\, an interactive training sessions designed to help you optimize your ServiceTitan account with real-time guidance from our expert consultant and lead trainer\, Rosario Garcia. \nDuring our learning lab\, you’ll be implementing a specific feature or workflow LIVE inside your ServiceTitan account. By the end of the session\, you’ll have the feature set up and ready to use! \nHere’s a glimpse of what to expect: \n✨ Hands-On Experience: Dive into 90 minutes of practical implementation\, where you’ll work side-by-side with Rosario to optimize features directly within your ServiceTitan account. \n👥 Intimate Group Setting: Our small-group format ensures personalized interaction and dedicated attention to your specific questions\, making your learning experience truly tailored to your needs. \n🌟 Expert Guidance: Learn from the best! Rosario\, a seasoned ServiceTitan power user with extensive experience across various companies\, will be your guide throughout the session. \n📝 Comprehensive Worksheets: Take home a step-by-step worksheet to ensure you retain and apply what you’ve learned long after the lab is over. \n🏆 Finish Strong: Leave the lab with a sense of accomplishment\, having successfully implemented the new feature in your ServiceTitan account. \n  \nWhat Previous Learning Lab Attendees Had to Say:\n\n100% of attendees were satisfied with their experience.\n100% of attendees said their expectations were met.\n100% of attendees would recommend a Learning Lab to others.\n\nThe small group format was so nice! Thank you! \n 
URL:https://mypowerhouse.group/event/virtual-learning-lab-pricebook-dynamic-pricing-rules/
CATEGORIES:Virtual
ATTACH;FMTTYPE=image/png:https://mypowerhouse.group/wp-content/uploads/2024/02/DYNAMIC-PRICING.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240319T120000
DTEND;TZID=America/Chicago:20240319T130000
DTSTAMP:20260417T125129
CREATED:20240305T165005Z
LAST-MODIFIED:20240305T165005Z
UID:10000532-1710849600-1710853200@mypowerhouse.group
SUMMARY:LadyTitans Spotlight Series: Developing High Performance Teams with Healthy Culture
DESCRIPTION:Join us for the March 19 edition of the LadyTitans Spotlight Series! This session will be led by one of our expert Consultants\, Kris Smith! The topic is: Developing High Performance Teams with Healthy Culture.  See you there!
URL:https://mypowerhouse.group/event/ladytitans-spotlight-series-developing-high-performance-teams-with-healthy-culture/
ATTACH;FMTTYPE=image/png:https://mypowerhouse.group/wp-content/uploads/2024/03/LadyTitansProp.png
END:VEVENT
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