Powerhouse Consulting Group

ServiceTitan Marketing Office Hours
2025-08-21 13:00 - 14:00, 2025-09-04 13:00 - 14:00, 2025-10-02 13:00 - 14:00, 2025-11-06 13:00 - 14:00, 2025-11-20 13:00 - 14:00 (America/Chicago)
Need help with ServiceTitan Marketing modules – core or Marketing Pro? Connect with an Marketing Specialist from Powerhouse Consulting Group at no cost during our Marketing Office Hours.

Proven expertise in implementing marketing solutions for numerous clients.
Certified Marketing specialists through the prestigious ServiceTitan Certified Provider program.
Small group and live interaction, to answer YOUR specific questions.

Join now: REGISTER

ServiceTitan Inventory Office Hours
2025-08-28 13:00 - 14:00, 2025-09-11 13:00 - 14:00, 2025-09-25 13:00 - 14:00, 2025-10-09 13:00 - 14:00, 2025-10-23 13:00 - 14:00, 2025-11-13 13:00 - 14:00
Need help with ServiceTitan Inventory? Connect with an Inventory Specialist from Powerhouse Consulting Group at no cost during our Inventory Office Hours.

Proven expertise in implementing inventory solutions for numerous clients.
Certified Inventory specialists through the prestigious ServiceTitan Certified Provider program.
Small group and live interaction, to answer YOUR specific questions.

Join now: REGISTER

Pantheon 2025
2025-09-17 - 2025-09-19 | Anaheim Convention Center, 800 W Katella Ave, Anaheim, CA, 92802, United States
Powerhouse Consulting Group is proud to be a Visionary sponsor for ServiceTitan’s Pantheon 2025!
Join the PCG team in sunny Anaheim, California, September 17-19 at Pantheon 2025! We look forward to seeing you at the Anaheim Convention Center.
PCG Power Sessions:
Thursday, Sept. 18, 9:20am- “Deinfluenced: How to Shut Out the Noise and Build a Technology Plan,” presented by Pam Duffy & Jenny Benbrook
In a world full of hot takes, influencer advice, and endless opinions in Facebook groups, it’s easy to feel pressure to follow what everyone else is doing – especially when it comes to integrations, automations, and adopting the latest technology tools. But just because it worked for them doesn’t mean it’s right for you. In this session, Jenny and Pam from Powerhouse Consulting Group will help you cut through the noise and focus on building a strategy that actually fits your business. We’ll walk through how to evaluate integrations and new tools with a critical lens, align decisions with your team’s capabilities and goals, and avoid chasing shiny objects that lead to unnecessary complexity. You’ll also learn how to build internal confidence in your systems, coach your team through outside chatter, and use data – not hype – to guide your growth. This session is for business leaders who are ready to stop reacting to the industry echo chamber and start making decisions that truly support long-term success. Learn More
Friday, Sept. 19, 2:30pm- “Behind the Scenes, Ahead of the Curve: Mastering Reporting and Back Office Tools,” presented by Pam Duffy
The best businesses don’t just run—they run like clockwork. In this session, we’ll explore how to use reporting and other back office tools to cut down on chaos and stay ahead of the curve. From making sense of your numbers to tightening up your back office operations, you’ll leave with clear takeaways to run a smarter, smoother business. Learn More
Visit Our Booth
We are #118 in the Expo Hall! We’ll have live Discovery conversations, exclusive offers, gifts for clients, swag, and more!
Expo Hall Hours:
Wednesday, September 17: 1-6pm
Thursday, September 18: 7a-4:30p
Friday, September 19: 7a-3:30p
PCG Clients
Be sure to let us know you’re coming by Sept. 9, and stop by our booth for a token of appreciation!

Super Meeting 2025
2025-09-30 - 2025-10-01 | Gaylord Rockies Resort & Convention Center, 3700 North Gaylord Rockies Boulevard, Aurora, CO, 80019, United States
Powerhouse Consulting Group is proud to be a sponsor of Nexstar’s 2025 Super Meeting!
PCG is thrilled to see Nexstar members at this year’s Super Meeting in Aurora, Colorado, September 30-October 1.
Tailgate Party – Monday Night Football
Be sure to chat with a PCG team member to earn a prize drawing entry at the Tailgate Party on Monday from 6-9pm at Mountain Pass! Prizes include autographed football collectibles, and a surprise grand prize.
PCG Power Session
Tuesday, September 30, 11am – Presented by Rosario Garcia
Powerhouse Your Profits: Unlock the Goldmine in Your CRM – Rosario will deep dive on the Follow Up Tab to help you stay ahead of estimates, memberships, leads, recurring services, expiring cards, and more!
Visit Our Booth
The PCG team will be on-site in the Expo Hall with swag, exclusive offers, and conversation about helping you maximize the power of ServiceTitan and your tech stack. Stop by booth #508, and remember to bring your completed worksheet for a free consultation!

TAP Into the Future 2025
2025-10-03 - 2025-10-05 | The DeSoto, 15 E Liberty, Savannah, GA, 31401, United States
Powerhouse is proud to sponsor TAP Into the Future 2025 in Savannah, GA!
Join us for this live, high-impact event that brings together forward-thinking leaders for practical AI tools, automation systems, and proven processes designed to transform service businesses. Be sure to stop and chat with Pam in the expo!
Learn more about TAP Into the Future HERE

Women in HVACR Conference 2025
2025-10-06 - 2025-10-08 | Red Rock Resort, 11011 W Charleston Blvd, Las Vegas, NV, 89135, United States
Powerhouse Consulting Group is a proud sponsor of Women in HVACR, and will be at the 22nd annual conference, Bet On Yourself, in Las Vegas, NV, Oct. 6-8, 2025!
Be sure to stop by booth 305 in the expo hall and chat with Pam! She will also be leading the service providers peer group breakfast on Wednesday!

Learning Lab: Jobs & Dispatch in ServiceTitan: Tighten the Queue
2025-10-14 13:00 - 13:30
Tighten the Queue: Jobs & Dispatch
📅 October 14, 2025
Close the loops. Clear the clutter. Finish strong.This hands-on learning lab is your deep clean for Jobs & Dispatch in ServiceTitan. We’ll show your team how to find and fix what’s stuck—from open jobs and unsold estimates to messy recurring events—so you roll into year‑end with clean workflows, accurate data, and a dispatch board that actually drives revenue.
Who should attend
Dispatchers • CSRs • Service Managers • Ops Leaders • ServiceTitan Admins
What you’ll learn

Unstick lingering work: Identify and resolve jobs in limbo, callbacks, and “nearly done” tickets.
Close revenue gaps: Surface and follow up on unsold estimates and stalled opportunities.
Clean recurring events: Normalize frequencies, fix scheduling drift, and prevent duplicates.
Tighten job status flow: Standardize statuses, tags, alerts, and technician notes for consistency.
Declutter the board: Create saved views, filters, and capacity rules that keep the day moving.
Focus on the right KPIs: Job completion rate, reschedule rate, same‑day booking %, and estimate follow‑through.

You’ll leave with

A plug‑and‑play Year‑End Jobs & Dispatch Checklist
Ready‑to‑use saved views/filters and bulk‑action steps for cleanup
A simple follow‑up cadence for estimates and recurring services
A tighter, clearer dispatch workflow your whole team can stick to

Powerhouse Consulting Group is your ServiceTitan expert. We help teams untangle digital messes, master their software, and build smarter workflows that actually work. If you’re ready to make your software make sense, this series is the perfect place to start.
Class size is limited to ensure you get the individualized ServiceTitan help you need in your live account. Register today!
Cost: $199, or register for the three-session series for $398!

PHCC Connect
2025-10-27 - 2025-10-29 | DeVos Place, 303 Monroe Ave NW, Grand Rapids, MI, 49503, United States
Powerhouse is thrilled to participate in PHCC Connect 2025 in Grand Rapids, Michigan, October 27-30!
Find us in the Expo Hall in booth 605.
🎤 Don’t miss Powerhouse on stage: Wednesday, Oct. 29 @ 3:30 PM
💡 “11 ServiceTitan Features You Didn’t Know Existed (But Totally Should)”
Get ready to unlock the tools hiding in plain sight — and walk away with real-time wins you can use the minute you’re back in the office, presented by Amanda and Kris.
See the full agenda HERE
Read more about Connect HERE

SOLD OUT - Learning Lab: Accounting in ServiceTitan: Close the Books with Confidence
2025-11-11 12:00 - 13:30
**This session is at capacity**
Accounting: Close the Books with Confidence
🗓️ November 11, 2025
Finalize your financials. Clean up your books. Start 2026 with confidence.This learning lab equips your team to close out accounting in ServiceTitan the right way. From AR/AP to deferred revenue and membership billing, we’ll walk through the full year-end accounting workflow so nothing is left in limbo. Whether you’re cleaning up credits or reconciling inventory, this session is packed with hands-on tips to leave your team organized, accurate, and audit-ready.

👥 Who Should Attend
Accounting & Finance • Office Managers • CSRs • Dispatchers • Inventory Managers • Service Managers

🔍 What You’ll Learn
Accounts Receivable & Period Management

Reconcile deposits and apply credits using the Transaction Hub
Properly close accounting periods and keep AR accurate
Set alerts for failed invoices and unclaimed credits

Exporting & Batching

Use TSYS auto batching for fast, clean reconciliation
Export verified transactions and keep your GL aligned
Build batching routines that eliminate errors and delays

Memberships & Deferred Revenue

Process all outstanding invoices and suspend memberships where needed
Review historical billing and clean up recurring events
Properly dismiss RSEs to track deferred revenue accurately

Accounts Payable & Inventory

Receive and reconcile purchase orders and credit memos
Manage replenishment and returns to avoid AP discrepancies

Cleanup & Best Practices

Implement a daily, weekly, and monthly cleanup routine
Prevent errors, resolve unfinished tasks, and align financials before year-end
Collaborate across teams to ensure nothing falls through the cracks

🏆 You’ll Walk Away With

A ready-to-use Year-End Accounting Checklist
Best practices to streamline financial processes across teams
Confidence that your ServiceTitan data is clean, accurate, and ready for 2026

Powerhouse Consulting Group is your ServiceTitan expert. We help teams untangle digital messes, master their software, and build smarter workflows that actually work. If you’re ready to make your software make sense, this series is the perfect place to start.
Class size is limited to ensure you get the individualized ServiceTitan help you need in your live account. Register today – very limited seats remain!
Cost: $199

Webinar: Smart, Not Shiny: Building a Tech Stack with Purpose
2025-11-19 12:00 - 13:00
Free Webinar: Smart, Not Shiny: Building a Tech Stack with Purpose
Wednesday, November 19 | 12pm CT
In today’s trades industry, contractors are bombarded with opinions, “must-have” apps, and shiny new tools promising to fix every problem.
But more isn’t always better—and following the crowd often leads to wasted spend, operational drag, and unnecessary complexity. In this session, Leila Rookstool of Powerhouse Consulting Group will show you how to take a smarter approach to technology inspired by our Contractor Resource Planning (CRP) framework.
You’ll learn how to evaluate integrations and automations with a critical lens, align your tech decisions with your team’s actual capabilities and goals, and avoid the trap of buying tools that don’t deliver ROI. We’ll also cover how to build confidence in your systems, coach your team through the noise of outside chatter, and use data—not hype—to guide your growth.
This session is designed for business leaders who are ready to stop reacting to industry buzz and start building a tech stack that truly supports long-term success.
👉 Register today! https://mypowerhouse-group.zoom.us/webinar/register/WN_hFRspSzyTmKSYxhmTfKZMg

ServiceTitan Toolbox Live - Marketing
2025-12-10 - 2025-12-11 | The Renaissance Atlanta Midtown, 866 W Peachtree St NW, Atlanta, GA, 30308, United States
Powerhouse Consulting Group is proud to be a Networking Sponsor of ServiceTitan’s Toolbox Live – Marketing Edition December 10-11 in Atlanta, GA!
PCG’s marketing specialist, Mia, will be presenting “Clean Data, Clear Decisions: Making Your Tech Stack Work Harder” on Wednesday at 9:30AM ET.
Learn more about Toolbox Live HERE

Free Webinar: Inside the Top Shops: How the Best HVAC Companies Build and Scale Memberships
2025-12-11 13:00 - 14:00
Memberships have become a major focus for HVAC companies looking for steadier, more predictable growth – but building a program that truly works takes more than just a plan and a price sheet.
On December 11, CRP Partner SmartAC and Powerhouse Consulting Group are hosting a joint roundtable conversation to explore how top shops approach membership structure, customer experience, and operational alignment.
Inside the top shops: How the best HVAC companies build and scale memberships
📅 December 11 ⏰ 1 PM CT
During this session, we’ll dig into:

How successful contractors design their membership programs
What makes a program easy for teams to sell and manage
The operational setup (including inside ServiceTitan) that supports consistency
How technology is helping strengthen communication and service delivery

If membership growth is a priority for 2026, you’ll walk away with practical insights you can use immediately.
[RESERVE YOUR SPOT]

Learning Lab: Payroll & Reporting in ServiceTitan: The Final Check
2025-12-16 12:00 - 13:30
Payroll & Reporting: The Final Check
🗓️ December 16, 2025
Tighten your numbers. Tune your team. Track what matters.This final session in The Final Check ServiceTitan Learning Lab series helps you lock in your payroll settings, fine-tune reporting, and roll into 2026 with clarity, confidence, and accountability. We’ll guide your team through verifying pay configurations, building dashboards, and aligning operational and financial metrics across roles—so every department starts the year dialed in and focused.

👥 Who Should Attend
Payroll & HR • Office Managers • Ops & Service Leaders • Marketing Leads • CSRs • Dispatchers • Field Supervisors

🔍 What You’ll Learn
Payroll Setup & Approval

Verify hourly rates, burden, OT rules, and idle time settings
Review performance pay and non-job events
Configure approval workflows to prevent payroll delays and errors

Technician & Business Unit Performance

Set and monitor daily tech goals, gross margin, and business unit profitability
Track actuals against goals and ensure techs know how they’re performing

Marketing ROI & Campaign Tracking

Measure campaign costs and performance
Learn how to evaluate ROI and apply insights to future campaigns

Reporting & Dashboards

Build custom dashboards for KPIs across departments
Must-use reports: Job costing, Daily Huddle, Timesheet Exceptions, CSR metrics, Membership Conversion, Campaign ROI, Dispatcher performance, and more

🌟 Best Practices & Takeaways

Create daily, weekly, and monthly KPIs tied to clear roles
Define ownership across the team (“If it’s everyone’s job, it’s no one’s job”)
Launch 2026 with accurate payroll, clean reporting, and total alignment
Use data to keep your team focused, efficient, and accountable

🧠 You’ll Leave With:

A Payroll & Reporting Year-End Checklist
Configured dashboards that highlight team performance
Best-practice reporting cadence and ownership by role
A game plan to start 2026 with clarity and momentum

Powerhouse Consulting Group is your ServiceTitan expert. We help teams untangle digital messes, master their software, and build smarter workflows that actually work. If you’re ready to make your software make sense, this series is the perfect place to start.
Class size is limited to ensure you get the individualized ServiceTitan help you need in your live account. Register today!
Cost: $199
⚠️If you experience any issues with purchasing tickets, please email training@mypowerhouse.group, and we will assist with your registration! ⚠️

Marketing Wins Start with Clean Operations - Free Webinar
2026-01-15 10:00 - 11:00
Contractors invest heavily in marketing, but many still struggle to answer basic questions like where leads come from, which campaigns are profitable, and what actually turns into revenue.
The truth? Most marketing problems are actually operational issues in disguise.
Join us for our upcoming webinar with Lemon Seed Marketing, Marketing Wins Start With Clean Operations, where Pam and Crystal will break down how clean data, accurate job tracking, and aligned teams directly impact marketing performance and business growth.
We’ll cover:

Why marketing results are only as good as the operational data behind them
The key data points contractors must be tracking correctly
Common measurement mistakes that quietly waste ad spend
Simple, practical fixes contractors can implement right away

If you want clearer ROI, better decisions, and more confidence in your marketing, this session is for you.
👉 Register here: https://streamyard.com/watch/i5WcgxUZ8Jdv

CertainPath Eagles - St. Pete, FL
2026-02-05 - 2026-02-06 | The Don CeSar, 3400 Gulf Boulevard, St. Pete Beach, FL, 33706, United States
Powerhouse Consulting Group is proud to be a CertainPath partner, and we are thrilled to be presenting at this year’s Eagles event in St. Pete, Florida. Be sure to catch our presentation on Friday afternoon – Smart, Not Shiny: Building a Tech Stack with Purpose.

Lennox Live - NOLA
2026-03-10 - 2026-03-12
Mia Parker and Jenny Benbrook will be attending Lennox Live in New Orleans March 10-12! Be sure to catch their presentation on Thursday afternoon with ServiceTitan. PCG is proud to be a Lennox Preferred Vendor.

Lennox Live - Anaheim
2026-03-31 - 2026-04-02
Mia Parker will be attending Lennox Live in Anaheim March 31-April 2! Be sure to catch our presentation on Thursday afternoon with ServiceTitan. PCG is proud to be a Lennox Preferred Vendor.

Toolbox Live - General Edition
2026-04-01 - 2026-04-02
We can’t wait to see you at Toolbox Live in Washington, DC, April 1-2!
Our Lead Consultant, Kris, will be speaking about estimate & proposal templates in ServiceTitan, and sharing some tips you can implement immediately.
Powerhouse is a ServiceTitan Titanium Partner, and proud to sponsor Toolbox Live.

Redwood Services Leadership Summit
2026-04-21 - 2026-04-22
Powerhouse Consulting Group will be at the Redwood Leadership Summit April 21-22 in Memphis, TN. We are so proud to be partnered with Redwood for six years!
Be sure to stop by our booth to see Jenny and Alishia, and talk about the importance of clean data going into ServiceTitan to get clean data out. Grab some swag, book a discovery call, and learn how Powerhouse can help you get the most out of your software investment.

FREE WEBINAR: The Customer Journey that Actually Drives Revenue
2026-04-24 13:00 - 14:00
Lemon Seed Marketing is hosting a live webinar this Friday, “The Customer Journey That Actually Drives Revenue,” to share insights around lead conversion, customer experience, and driving long-term revenue. This will be a live conversation featuring a power-packed lineup of participants, such as PCG’s Pam Duffy, ServiceTitan’s Angie Snow, Lemon Seed’s Crystal Williams, and more!
We’ll highlight real strategies, tools, and ideas that are helping businesses strengthen every stage of the customer journey—and give you a taste of the value you’ll gain by attending “From First Hello to Forever Customer,” and in-person event in Argyle, TX, May 4-5. Learn more about the event HERE!
Register for Friday’s webinar HERE

Free Webinar: Before You Invest in AI: The 3 Shifts Top Service Businesses Are Making
2026-04-30 12:00 - 13:00
Everyone’s talking about AI in home services. But AI is only as good as what’s underneath it, and most service businesses aren’t set up to benefit from it yet.
If your tools are underused, your processes are undefined, and your data is messy, AI isn’t going to fix that. It’s going to amplify it.
In this webinar, experts from Powerhouse Consulting Group, ServiceTitan, and Hatch break down the three mindsets the most profitable service operations are shifting right now to make sure their AI investment actually drives returns—and what it looks like in practice.
You’ll learn:

How to maximize your software ROI by getting more from the tools you already have
How the fastest-growing operations are building capacity without growing cost
What it takes to turn your data into something AI can actually use to drive decisions

With live Q&A and a takeaway guide you can put to work immediately.
You’ll walk away with a clearer picture of how to make AI drive revenue, not just add complexity. Register now!
