Meet Jenny! As our CEO Jenny lives, breathes, and loves HVAC, ServiceTitan, and the entire trade industry! With over 16 years of achievements in the HVAC industry, Jenny is the driver behind the wheel of Powerhouse Consulting. As a natural problem solver, Jenny has a unique ability to identify inefficiencies in companies and turn them into profit-increasing opportunities. Starting PCG is one of her proudest achievements, and she has a deep respect for the trades and the hard work that’s put in behind the scenes.

A mechanical engineer with over 10 years of experience in the industry, Pam is our COO with a strong and passionate dedication to the trades! Pam is incredibly skilled in understanding clients' business challenges and turning these into practical applications of ServiceTitan.

With over 10 years in the HVAC industry, Dawn is a ServiceTitan superstar with a deep understanding of business needs and how to make ServiceTitan work with efficiency! Specializing in Office Operations and ServiceTitan (as a certified coach), Dawn is amazing at streamlining and solving the individual challenges of service companies.

👋 Introducing Janna, a seasoned consultant with a passion for driving organizational success and growth! With over a decade of experience in the trades and consulting industry, Janna brings a wealth of expertise from working with startups to enterprise acquisition firms. Her journey through the trades has equipped her with invaluable insights into organizational development and growth models.

At Powerhouse, Janna leverages her knowledge and experience to cultivate a vibrant company culture that fosters collaboration, engagement, and success in our virtual workspace. Her calendar is always brimming with meetings, where she dives deep into discovering what motivates each individual and provides the hands-on support essential for our remote work environment.💼

Meet Anika! Anika was born into the trades. She worked as a product expert for ServiceTitan for several years. She is extremely knowledgeable when it comes to the platform and all the amazing capabilities it offers. She has seen first hand how Service Titan can change lives! She is passionate about helping businesses like yours take it to the next level and achieve their goals. When you're ready to take that first step to elevating your business with the support of PCG, this is the gal to talk to!

Meet Dayla! What started as an office job with an HVAC company in Missouri 15+ years ago
turned into a passion for the home services industry and the trades. She survived 3 major FSM implementations in that previous life and like Cinderella, the glass slipper (ServiceTitan) was a perfect fit! With a love of all things communication (training people and optimizing Phones Pro setups are a couple of her favorites). Dayla enjoys discovering and implementing additional platforms to integrate with the FSMs you’re using, she’s an asset in your business growth and success. Outside of work, you can find her reading, pushing her dog in a stroller, enjoying patio season, quoting Taylor Swift, hosting dinner parties, or trying to help her parents with technology issues over the phone or FaceTime!

Amanda absolutely loves the trades, and it shows! She has 5+ years of experience in the home services industry, with a particular fondness for HVAC. Finding the right solutions for customers is her specialty - customer peace of mind is a top priority! She’s great at finding automation solutions for techs - letting them do their job more efficiently so that their customers have an overall better experience.

When you need to take your company to the next level, Amanda is your go-to! She loves helping businesses and organizations implement new technological solutions, equipping them with the competitive advantage they need for today’s world.

Alishia boasts seven years of experience in the Home services industry, specializing in HVAC, Electrical, and Plumbing. Her preference for the Follow-Up tab in ServiceTitan reflects her commitment to organized workflows.

Tyler Mendel, born into the trades, boasts over two decades of diverse industry experience. Starting as a warehouse associate in the Chicago Suburbs, he ascended through various roles and became VP of Technology. Currently a consultant at Powerhouse Consulting, Tyler specializes in ServiceTitan, with 8+ years of expertise. He's led two full ServiceTitan implementations and three ServiceTitan Go lives, showcasing his tech-savvy approach to operational excellence. Beyond work, Tyler enjoys exploring new restaurants, outdoor activities, and traveling. A Loyola University Chicago graduate, he seamlessly combines his passion for the trades with a commitment to innovation.

Feeling lost in ServiceTitan? Kris is your ultimate teammate! With 20+ years of home service expertise (plumbing, electrical, anything!), she's a ServiceTitan master and industry insider. Streamline workflows, boost efficiency, unlock hidden features – Kris unlocks it all. Passionate about teamwork (and an active LadyTitans member!), she empowers you & your team to conquer ServiceTitan & build a thriving business. When she's not slaying software dragons, you can find her kayaking the Chesapeake Bay or battling monsters in D&D! ⚔️ Ready to team up? Reach out to Kris and unleash the power of ServiceTitan together! ✨

Chadd Baltzley is the fourth generation within HVAC with multiple companies in the family. His parents bought a local company in 2006 and he worked for that company for 14 years before joining PCG. Chadd on-boarded Service Titan to the company in 2016. What Chadd loves most about Service Titan is that it is always changing, growing, and getting better. For Chadd, Service Titan made running a business fun. His favorite food is sushi. And in his free time you can find him playing bass in a worship band with his wife.

I’m Kacey! I was born into the trades, specifically plumbing, HVAC and electrical. Service Titan is an elite home services software that I have had the pleasure of working with for over 5 years. My personal favorite aspect is the accounting tab and how customizable reports are. My favorite food is a good Italian sub paired with a Dr. Pepper! In my free time, I enjoy reading, crafting, and exploring the world through my children’s eyes. A fun fact about me is I served 8 years in our great United States Air Force!

Growing up in an HVAC and Plumbing family, Kirsten experienced the highs and lows of business first-hand, sparking her desire to help companies thrive. With over a decade of hands-on experience, she transitioned into consulting as an STCP. Her deep understanding of business challenges and ServiceTitan expertise has enabled her to assist over 100 companies across three countries and various trades in optimizing their operations. Outside of work, Kirsten enjoys listening to vinyl records, two-stepping, playing volleyball, and reading. A self-proclaimed crazy cat lady, she has three rescue cats that might just cameo during a Zoom call.

Rosario Garcia has worked in the trades since 2015, primarily HVAC and Plumbing. Rosario worked as CSR-Dispatcher for 4 years, oversaw 15+ technicians, and was responsible for answering and booking service calls, followed up on opportunities, parts ordering, renewed memberships and optimized technicians routes. Rosario also spent 2 years as HVAC Sales & Install Coordinator, during this time she was responsible for scheduling and coordinating residential and commercial installation jobs for the install team, verifying that all necessary paperwork and documentation related to installation was completed and accurate.

Austin Webster is an Inventory Specialist for Powerhouse Consulting Group. He holds a Bachelor of Science degree in Sport Management from Kennesaw State University. He was first introduced to Servicetitan 2 years ago as a warehouse manager for an HVAC company. He was instantly drawn to the capabilities of the platform and learning the best ways to utilize the software. He has always been interested in the numbers and behind the scenes of how things work, and he enjoys helping others maximize their resources! His goal with Servicetitan is to help clients utilize Servicetitan to its maximum potential and allow clients to get the most bang for their buck. Some of his specialties involve setting up PricebookPro, tracking material for jobs, performing job costing reports, and setting up replenishment for trucks and warehouses.

Mike, a native of Chicago, grew up in his grandfather's home service shop, now specializing in marketing for all trades. Passionate about optimizing business operations, he favors ServiceTitan for its adaptability to diverse business needs. Beyond work, Mike indulges in his love for all things food especially lasagna, a family tradition. His leisure pursuits include golf, cycling, and board sports, offering him thrilling escapes. A fascinating tidbit about Mike is his ability to trace his lineage back to a quaint town in Sicily, Italy.

Hi there! I’m Briana Siegel from Florida! I have 4 ½ years of experience in the home services industry, specializing in FieldEdge. With expertise in creating comprehensive training modules for FieldEdge, I can ensure success from the first Work Order creation. I love the versatility of Custom Forms, and the simplicity of Communication Templates FieldEdge has to offer. Outside of work, I am a dedicated foodie and can enjoy a simple slice of pizza, to delicious chicken and waffles. Outside of work, I love to work out, read, and spend time with my family and friends.

LaToya is a highly skilled and experienced client support professional with a certification in Business Administration. With over 15 years of experience in the field, LaToya has developed a deep understanding of the importance of client satisfaction and the role of efficient processes and procedures in achieving it. LaToya is passionate about making processes and procedures as efficient as possible, while also fostering seamless collaboration between teams. She is dedicated and committed to delivering the best possible results for clients and colleagues alike. In her free time she loves to spend time with her family, enjoying game nights with karaoke.

Glenna knows customer service and support, and has 25+ years of experience in this area! She is a master in procedures, processes, and workflows, and loves deep focus work like data cleansing, Pricebook, and Inventory.

Hello! I'm Elizabeth Evans, hailing from North Carolina. With 3 years in the HVAC industry, I've gained hands-on experience with the ServiceTitan integration. My roles have included dispatcher and maintenance coordinator. I appreciate how ServiceTitan streamlines HVAC businesses, offering comprehensive tools like hour tracking, income management, call tracking, and inventory control in one place. This integration minimizes reliance on third-party software, making operations more efficient. Outside of work, I cherish time with family and friends, and savor life's simple pleasures! I also love traveling to the beach and mountains during the appropriate seasons.

Christina Hager serves as the Marketing Associate at PCG. Certified in ServiceTitan and armed with over four years of marketing experience in the trades, her background spans professional writing, customer service, and retail. Christina thrives on leveraging MarketingPro to enhance her design skills and stay updated on new features. Her journey in marketing began as a manager for a plumbing, heating, cooling, and electrical company, where she developed a deep appreciation for the trades' role in daily life. She holds a journalism degree from the University of Wisconsin-River Falls, with a minor in coaching focused on softball and volleyball. Committed to her community, Christina volunteers with local organizations in her rural hometown in Western Wisconsin, including the humane society and ambulance service. A lover of the ocean, unique craft beers (excluding IPAs), and coffee with creamer, she enjoys gardening and her three cats, and would even pet an alligator—if it were safe. Christina lives with her husband and their cats.