What Is a ServiceTitan Certified Consultant? Here’s What to Know Before You Hire
When it comes to ServiceTitan consultants, there’s no doubt you have options. And there’s also no doubt you may have doubts, especially when everyone claims to be a ServiceTitan expert, to stand out from the rest, and to be certified.
Just as you want certified technicians in the field, you should expect the same from your ServiceTitan consultant. Choosing a ServiceTitan Certified Consultant ensures you’re working with a true professional – someone who knows the platform inside and out, and who can serve as a strategic partner in your business growth.
But what do these certifications and designations mean?
ServiceTitan Certified Provider
A ServiceTitan Certified Provider (STCP) is an independent consultant or consulting firm that has been vetted and approved by ServiceTitan to deliver expert guidance and hands-on support to home service businesses using the platform.
To become a ServiceTitan Certified Provider, like Powerhouse Consulting Group, a company must submit a formal application, and provide details such as the trades they serve, years of experience, number of ServiceTitan clients supported, and other relevant qualifications.
Once certified, providers are formally recognized by ServiceTitan as trusted experts. This recognition signals to a contractor that you’re working with a consulting team that has been rigorously evaluated – not just experienced, but endorsed for quality, reliability, and strategic alignment with ServiceTitan’s best practices.
What is a ServiceTitan Certified Consultant (Software Coach)?
Among all the certifications within the ServiceTitan Certified Provider program, the Software Coach certification is the most robust and demanding. This credential is earned by individuals – not firms – and covers every core function of the ServiceTitan platform: from call booking and pricebook management to memberships, reporting, marketing tools, financing integrations, and even Zapier automation workflows.
If you’re evaluating whether to hire a ServiceTitan Certified Consultant, it’s worth asking whether they’ve achieved the Software Coach designation.
ServiceTitan Certified Software Coaches are recognized as trusted authorities in the platform. This certification confirms that a consultant is fully equipped to help contractors maximize the return on their software investment.
To achieve this certification, a consultant must complete up to 150 hours of intensive certification work! The consultant is tested on their expertise across every module, assessed on real-world implementation experience, and required to solve live ServiceTitan customer issues on camera – demonstrating that they can navigate ServiceTitan, properly implement features, solve complex problems, and deliver results in ServiceTitan environments.
With the Certified Software Coach designation, a consulting firm becomes a go-to partner for businesses looking to optimize their operations. A ServiceTitan Consultant, like Powerhouse Consulting Group, guides businesses in customizing their ServiceTitan account to fit their specific needs–enhancing efficiency, boosting productivity, and driving greater ROI.
At Powerhouse, we don’t just offer technical know-how. As Certified Software Coaches, we deliver strategic insight and long-term value that helps clients scale smarter.
What is a ServiceTitan Certified Marketer?
ServiceTitan Certified Marketers are uniquely positioned to elevate the trades through world-class marketing strategy and execution. To earn this designation, a consultant must demonstrate unmatched expertise in ServiceTitan’s marketing tools–delivering campaigns that don’t just look good, but drive real results.
To earn the ServiceTitan marketing certification, a consultant must complete 20-30 hours of certification work, and pass a lengthy exam that covers not only ServiceTitan marketing, but core marketing fundamentals, too. This credential is often held by professionals who focus exclusively on marketing – which can be valuable in the right context.
At Powerhouse Consulting Group, however, we take it further. Several of our ServiceTitan Certified Consultants hold both the Certified Marketer and Software Coach certifications. That means our team doesn’t just understand marketing – we understand the entire ServiceTitan platform. We know how changes to other areas, like job types or memberships, directly impact your marketing performance and reporting.
As a ServiceTitan Certified Marketer, a consultant empowers contractors to generate qualified leads, convert more opportunities, and maximize ROI using data-driven insights and automation using tools available in the ServiceTitan platform. At Powerhouse Consulting Group, we know that mastery takes more than motivation–it takes strategy, training, and relentless refinement. That’s why we support businesses ready to move from guesswork to greatness, helping them transform into trusted marketing leaders within the trades.
What is a ServiceTitan Certified Accountant?
ServiceTitan Certified Accountants empower the contractors they serve with clarity, confidence, and control over their finances. This certification indicates that your consultant has the skills and systems to help align your accounting workflows with real-world operations – bridging the gap between the field, the back office, and the balance sheet.
Through advanced training in ServiceTitan’s accounting tools and integrations like QuickBooks and Intacct, Certified Accountants become trusted guides in financial reporting, job costing, reconciliation, and more.
At Powerhouse Consulting Group, several of our ServiceTitan Certified Consultants hold both the Certified Accountant and Software Coach designations. That means we don’t just understand the accounting side – we understand how financial processes intersect with every other area of your system, from dispatching to invoice workflows to pricebook configuration.
At Powerhouse, we believe that when accounting works together with operations, growth isn’t just possible—it’s predictable. Whether it’s cleaning up a chart of accounts or streamlining invoice syncs, Certified Accountants bring structure to chaos and strategy to the books.
What is a ServiceTitan Certified Inventory Specialist?
ServiceTitan Certified Inventory Specialists, such as Powerhouse Consulting Group, are the backbone of operational efficiency for the trades. This certification signifies advanced expertise in ServiceTitan’s inventory tools and workflows—from purchasing and warehousing to real-time tracking and replenishment.
With deep training and rigorous testing behind us, Certified Inventory Specialists help contractors take control of their inventory, reduce shrinkage, and ensure the right parts are always in the right place at the right time.
At Powerhouse, several of our ServiceTitan Certified Consultants hold both the Inventory Specialist and Software Coach certifications. That means we don’t just understand inventory – we understand how inventory workflows connect to the rest of your ServiceTitan system, from job costing to purchasing to field execution.
Certified Inventory Specialists bring order to chaos, eliminate costly guesswork, and build the systems that fuel growth.
What is a ServiceTitan Certified Commercial Specialist?
A ServiceTitan Certified Commercial Specialist is trained to meet the demands of today’s complex commercial trade operations. This certification indicates a consultant has received in-depth training and must pass rigorous testing to demonstrate mastery of ServiceTitan’s commercial features—such as job costing, contract management, billing structures, and service agreements.
The Certified Commercial Specialist designation ensures that consultants are equipped to support clients managing long-term, large-scale projects with accuracy and efficiency. By aligning software workflows with real-world commercial processes, Certified Commercial Specialists help businesses improve visibility, streamline operations, and drive profitability.
At Powerhouse Consulting Group, our ServiceTitan Certified Consultants who hold this credential also bring broader platform expertise – often in combination with certifications like Software Coach or Accountant. That means we’re able to support both your front-line teams and your back-office operations, making sure your commercial workflows don’t just function, but scale.
Whether supporting project managers or finance teams, these certified professionals serve as valuable partners in navigating the unique challenges of commercial contracting.
What is a ServiceTitan Certified Construction Specialist?
The ServiceTitan Certified Construction Specialist designation recognizes consultants who are expertly equipped to support the unique demands of construction-focused trade businesses. Through the Certified Provider Program, specialists undergo advanced training and testing to demonstrate proficiency in ServiceTitan’s construction-specific tools and workflows—including project management, scheduling, resource allocation, and complex job costing.
This certification ensures that consultants can help construction businesses streamline their operations, manage long-term projects with confidence, and maintain visibility across every phase of the build.
At Powerhouse Consulting Group, several of our ServiceTitan Certified Consultants hold the Construction Specialist designation alongside certifications like Software Coach. This allows us to not only optimize your construction workflows, but also ensure they integrate seamlessly with your broader ServiceTitan system – from estimating to financial reporting to technician scheduling.
Certified Construction Specialists serve as strategic partners, helping companies reduce inefficiencies, improve collaboration, and scale sustainably in a competitive industry.
ServiceTitan Titanium Partner
The Titanium Partner status is the highest possible tier in the official ServiceTitan Partner Program, awarded only to select service providers who demonstrate unmatched technical certifications, consistently high customer satisfaction, proven performance with ServiceTitan customers, and strategic alignment and innovation.
Only a small number of partners hold this status – and PCG has been proud to be recognized as one of them since August 2023. As a Titanium Partner, our team of ServiceTitan Certified Consultants is trusted not only by clients, but by ServiceTitan itself.
ServiceTitan Consultants
When you decide to bring external help for your ServiceTitan account into your operation, you want to be sure you’re choosing a consultant that’s right for you. Powerhouse Consulting Group requires each of our consultants to obtain and maintain individual certifications, so that your business is matched with the ServiceTitan Certified Consultant who can best serve your specific needs.
Powerhouse consultants have been in your shoes–that’s why we always say “ask us how we know.” Chances are, we’ve seen it in real-time, solved it hands-on, and helped someone else through it already.
If you’d like to learn more about how Powerhouse Consulting Group, a team of ServiceTitan certified consultants, and a ServiceTitan Titanium Partner, can help you get to the next level, book a free discovery call today!
